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Telemedicine & Teletherapy

From Our Clinic Locations in Boise & Meridian

Telemedicine is an effective way to manage one's behavioral health care. It allows for convenient access to our behavioral health providers and counselors. We are able to establish new patients, monitor care in follow-ups, e-prescribe medications, and conduct many therapies such as cognitive behavioral therapy. Our team of licensed professionals are able to effectively treat depression, anxiety, mood disorders, couples/family counseling, and individual counseling for behavioral health, addiction recovery, or co-occurring.


What is Telemedicine?

Telemedicine refers to the provision of remote clinical services, via real-time two-way communication between the patient and the healthcare provider, using electronic audio and visual means.

Why use Telemedicine?

Save time and money with easy and convenient appointments right from the comfort of your home. No more stress from travel time, loss of time from work, or childcare.

Is Telemedicine HIPAA-Compliant?

Yes, Telemedicine is safe, secure, and HIPAA compliant. It is required to be! Your behavioral health provider must follow the same patient privacy and confidentiality that apply for in-person visits. The protection of your behavior health information is always our top priority.

Do I have to be home to use Telemedicine?

No, but you do need to be in a secure environment where your appointment can only be seen and heard by you. Do not use a public wifi such as a coffee house. We suggest sitting in your car if you can not be home during your telemedicine appointment.

Will my insurance cover Telemedicine

Most major insurances do cover telemedicine. However, we recommend that you contact your insurance to know what your plans telemedicine benefits are. During the current COVID-19 pandemic, most insurance companies are accepting telemedicine appointments through the end of 2020 year.

Midvalley Healthcare offering Telemedicine during the COVID-19 Pandemic

How do I use Telemedicine?

On the day of your appointment, your provider will text or email you a secure link right to your smartphone, desktop, or laptop computer. Please be sure to inform our office if you prefer text or email.

What equipment do I need?

  • A computer or mobile device such as a Desktop computer, Laptop computer, Tablet, or Smartphone. Mac, Windows, Apple, or Android
  • An integrated or external microphone. Most mobile devices and computers will have a built-in microphone that should work fine. If your device does not have one, you will need to find a separate microphone. Luckily, there are tons of inexpensive options to purchase.
  • An integrated or external camera. Like with microphones, many devices now already have an integrated camera. However, if you are using a desktop computer or older laptop, they might not have a built-in webcam. There are tons of options to purchase one online or locally if needed.
  • Secure internet connection. Having a solid internet connection is a crucial piece of having a successful telemedicine visit. A few baseline requirements and tips: Ideally, your internet speeds should be at least 15Mbps download and 5Mbps upload. While video streaming can happen with slower internet connections, these are the speeds needed to have the clear video experience you want. You can check your internet speed at www.speedtest.net.

If you're interested in telemedicine treatment, download and complete the forms below.

Please DOWNLOAD and complete forms in Acrobat (not in the web browser), save, email to Admin@midvalleyhealthcare.com , RoxanneH@midvalleyhealthcare.com , and gillies.katie@midvalleyhealthcare.com.